Almeda Healthcare An Accredited GP & Skin Cancer Clinic in Coffs Harbour

 

Our Contact Details

Address: 68 Albany Street, Coffs Harbour, NSW
Phone (02) 6652 4599
Website www.almedahc.com.au
To Book Online : www.healthengine.com.au or via our website

Our Doctors
Dr Mihail Radulescu
Dr Daniela Radulescu
Dr Abie Pius
Dr Anneria Van Rensburg

Practice Manager
Trish Kelly

 

 

  • Chronic disease management
  • Men’s health
  • Women’s health
  • Sexual health
  • Skin checks and skin cancer surgery
  • Minor procedures
  • Ear irrigation
  • Pregnancy care
  • Health assessments
  • ECG
  • Asthma care
  • Spirometry
  • Travel vaccinations
  • Adult and child immunizations
  • Mental health
  • Diabetic care
  • Pathology On site : Mon- Fri 9 am -1pm

 

Telephone Appointments Are available for people with chronic illnesses or at risk of Covid – 19. The appointment is booked for 15 mins in the doctor work diary. This service is not available for new patients.

 

Patient Feedback

Our patient and visitor feedback is important to us so that we can continue to improve our services to you. Every three (3) years our patients are invited to complete a questionnaire on their views of our practice. The survey questionnaires are strictly confidential and are for quality improvement and accreditation purposes. A suggestion box is located at the reception desk for any suggestion to improve our services to you.

 

Patient Complaints

Almeda prefers to handle any complaints or concerns by addressing in writing and in person with the practice manager in private and respectful manner. In the event that a complaint has not been satisfactorily managed the HCCC can be contacted. The HCCC is committed in protecting public health and safety. A complaint can be either submitted online or by calling 1800 043 159

After Hours Arrangements

In emergency situations always dial “000” and call for ambulance
The closest local hospital is: Coffs Harbour Homebase Hospital
Located 345 Pacific Hwy
Phone: 02 6656 7000

Urgent Pathology Results

Pathology department will contact the patient doctor to inform of urgent pathology results.
Should the pathology be unable to contact the doctor, they will ring the patient and advise them to go to the hospital

Doctor Away On Leave – Patient care continues, medical results, prescriptions required, referrals are managed by another doctor from Almeda

Home Visits – Are available in extenuating circumstances and at the discretion of the doctor.

 

Fees and billing Information

Due to the prolonged freeze of the Medicare rebates (see infographic here), with only a marginal increase of 1.6% in July 2022 compared to a very high inflation rate of 5% – 7% for the year, Almeda Healthcare has no choice but to transition to a mixed billing model to cover the rapidly increasing costs of running the practice and maintaining the high quality of healthcare we provide.

Our fee structure is displayed in the Reception Area, where you can also find the new fee structure booklet, available for collection. Payment of fees is required at time of Consultation.

Current Pension card holders will continue to be Bulk-Billed for all GP Consultations, however an out of pocket expense will occur for Skin Cancer Medicine – See Fee Structure Booklet Here.
Work cover is welcome

Recalls and Reminders

Regarding pathology results, specialist reports etc., the patient will be recalled by our online system called “Health engine”. The message will be sent as a SMS to your mobile. For urgent results the doctor will telephone the patient. The nurse will contact the patient by phone for the patients with no access to a mobile.

Management of patient health information

Our practice is committed to maintaining the confidentiality of all medical information and records in accordance with best practice guidelines. Should you require your records to be transferred to another health practitioner, our practice policy requires a request in writing or via email.

Almeda Healthcare will forward a heath summary at no charge, should you require your full records this will incur a fee of $25.00.