Our Contact Details
Address:Suite 1/19 Gordon Street, Coffs Harbour NSW 2450
Phone (02) 6652 4599
To Book Online : www.healthengine.com.au or via our website
Dr Mihail Radulescu
Monday to Friday
9am – 5pm
Dr Abie Pius
Tuesday – Friday
9am – 5pm
Lee Oliver ( Registered Nurse)
Are available for people with chronic illnesses or at risk of Covid – 19. The appointment is booked for 15 mins in the doctor work diary. This service is not available for new patients.
Each doctor can manage to see no more than four (4) extra patients per day. Walk-in appointments are for “Urgent” or very minor concerns.
Our patient and visitor feedback is important to us so that we can continue to improve our services to you.
Every three (3) years our patients are invited to complete a questionnaire on their views of our practice. The survey questionnaires are strictly confidential and are for quality improvement and accreditation purposes.
A suggestion box is located at the reception desk for any suggestion to improve our services to you.
Almeda prefers to handle any complaints or concerns by addressing in writing and in person with the practice manager in private and respectful manner. In the event that a complaint has not been satisfactorily managed the HCCC can be contacted. The HCCC is committed in protecting public health and safety. A complaint can be either submitted online or by calling 1800 043 159
After Hours Arrangements
In emergency situations always dial “000” and call for ambulance
The closest local hospital is: Coffs Harbour Homebase Hospital
Located 345 Pacific Hwy
Phone: 02 6656 7000
Urgent Pathology Results
Pathology department will contact the patient doctor to inform of urgent pathology results.
Should the pathology be unable to contact the doctor, they will ring the patient and advise them to go to the hospital
Doctor Away On Leave
Patient care continues, medical results, prescriptions required, referrals are managed by another doctor from Almeda
Are available in extenuating circumstances and at the discretion of the doctor.
Fees and billing Information
For new patients there is an initial fee of $98 for the first consultation. From the second consultation thereon the general practice fees will be bulk billed.
Gap Fee may incur for some in-depth surgical skin cancer procedures or other non- urgent surgical procedures. This will be discussed with the doctor prior to procedure.
Work cover is welcome
Recalls and Reminders
Regarding pathology results, specialist reports etc., the patient will be recalled by our online system called “Health engine”. The message will be sent as a SMS to your mobile. For urgent results the doctor will telephone the patient. The nurse will contact the patient by phone for the patients with no access to a mobile.
Management of patient health information
Our practice is committed to maintaining the confidentiality of all medical information and records in accordance with best practice guidelines. Should you require your records to be transferred to another health practitioner, our practice policy requires a request in writing or via email.
Almeda Healthcare will forward a heath summary at no charge, should you require your full records this will incur a fee of $25.00.