Almeda Healthcare An Accredited GP & Skin Cancer Clinic in Coffs Harbour

Our Contact Details

Address:Suite 1/19 Gordon Street, Coffs Harbour    NSW 2450
Phone (02) 6652 4599
Email reception@almedahc.com.au
Website www.almedahc.com.au
To Book Online : www.healthengine.com.au or via our website

Our Doctors

Dr Mihail Radulescu
Monday to Friday
9am – 5pm

Dr Abie Pius
Tuesday – Friday
9am – 5pm

Practice Manager

Lee Oliver ( Registered Nurse)

Practice Nurse

Karla Duncan

 

Practice Staff

Beryl               Pauline

Peach             Mel              

Cindy 

Our Services

  •  Chronic disease management
  • Men’s health
  • Women’s health
  • Sexual health
  • Skin checks and skin cancer surgery
  • Minor procedures
  • Ear irrigation
  • Pregnancy care
  • Health assessments
  • ECG
  • Asthma care
  • Spirometry
  • Travel vaccinations
  • Adult and child immunizations
  • Mental health
  • Diabetic care
  • Pathology On site : Mon- Fri 9 am -1pm

 

Telephone Appointments

 Are available for people with chronic illnesses or at risk of Covid – 19. The appointment is booked for 15 mins in the doctor work diary. This service is not available for new patients.

 

Walk-In Appointments

 Each doctor can manage to see no more than four (4) extra patients per day. Walk-in appointments are for “Urgent” or very minor concerns.

 

Patient Feedback

 Our patient and visitor feedback is important to us so that we can continue to improve our services to you.

 Every three (3) years our patients are invited to complete a questionnaire on their views of our practice. The survey questionnaires are strictly confidential and are for quality improvement and accreditation purposes.

 A suggestion box is located at the reception desk for any suggestion to improve our services to you.

 

Patient Complaints

Almeda prefers to handle any complaints or concerns by addressing in writing and in person with the practice manager in private and respectful manner. In the event that a complaint has not been satisfactorily managed the HCCC can be contacted. The HCCC is committed in protecting public health and safety. A complaint can be either submitted online or by calling 1800 043 159

After Hours Arrangements

In emergency situations always dial “000” and call for ambulance
The closest local hospital is: Coffs Harbour Homebase Hospital
Located 345 Pacific Hwy
Phone: 02 6656 7000

Urgent Pathology Results

Pathology department will contact the patient doctor to inform of urgent pathology results.
Should the pathology be unable to contact the doctor, they will ring the patient and advise them to go to the hospital

 

Doctor Away On Leave

Patient care continues, medical results, prescriptions required, referrals are managed by another doctor from Almeda

 Home Visits

 Are available in extenuating  circumstances and at the discretion of the doctor.

 

Fees and billing Information

For new patients there is an initial fee of $98 for the first consultation. From the second consultation thereon the general practice fees will be bulk billed.
Gap Fee may incur for some in-depth surgical skin cancer procedures or other non- urgent surgical procedures. This will be discussed with the doctor prior to procedure.

 

Work cover is welcome

  

Recalls and Reminders

Regarding pathology results, specialist reports etc., the patient will be recalled by our online system called “Health engine”. The message will be sent as a SMS to your mobile. For urgent results the doctor will telephone the patient. The nurse will contact the patient by phone for the patients with no access to a mobile.

 

Management of patient health information

Our practice is committed to maintaining the confidentiality of all medical information and records in accordance with best practice guidelines. Should you require your records to be transferred to another health practitioner, our practice policy requires a request in writing or via email.

Almeda Healthcare will forward a heath summary at no charge, should you require your full records this will incur a fee of $25.00.